Essential FAQs: Your Top Questions Answered

For 47 years quality jewelry and outstanding service has been and is our commitment. Our mission is to provide the best pricing with personalized service by having an on-site jewelry repair and manufacturing shop, Graduate Gemologists on staff and expert jewelry designers. If you have jewelry you are not using or want to remake, bring it in. We will recycle and refine your gold into any color or karat and make you a beautiful new piece of jewelry. We also offer trade-ins even if you didn’t buy it from us. We are proud jewelry designers and the official jewelry maker of the Skagit Valley Tulip Festival.

Take the guesswork out of trying to shop from computer custom design jewelry images. Call, chat or send an email today for a one-on-one consultation to custom design the jewelry you want to wear. Better yet, come into one of our locations where you can try on styles and bring in your old jewelry to trade in or re-use in your new piece of jewelry!

Custom Jewelry means personal, special and unique design, just like you and just for YOU! With a custom made piece of jewelry you can express your style and point of view with the jewelry you wear.

Conveniently located North of the Seattle area in Burlington, WA. We offer onsite repair and manufacturing.

All major credit cards, debit cards, Apple pay, cash, checks.

Warren Jewelers Lay-a-way plan makes things easier on your finances by letting you spread out your jewelry purchase payments at no additional cost. A down payment is all that is required for us to keep your layaway jewelry purchase for you, safe and secure in our vault, as you make your monthly payments. As with any Warren Jewelers jewelry purchase, your layaway purchase has the same 7 day return or 30 exchange from the date of the final merchandise pick-up.

*No layaway fee

*Return policy rights

*No restocking fee

*No contract

*No interest charges and nothing to qualify for or apply for

Financing

Synchrony Financial offers up to 18 months no interest financing with no down payment and is a great option for those with established credit. A credit application is required, and you can apply when you come into the store to make your jewelry purchase. You can also get an early start and be pre-approved so visit us today to apply.

PRE-APPROVED

Do you prefer to be pre-approved, apply online, or have not yet established your credit history? Progressive may be the option for you. No credit needed and you can apply online and be pre-approved before coming into the store to make your selection. Click here to apply.

No

Free US Domestic Shipping

We are pleased to offer free USPS First Class shipping in the United States. If your order is over $500.00 we require a signature for delivery so the items will need to be sent via USPS Priority Mail or USPS Registered mail. International orders: Please contact us by email at sales@warrenjewelers.net for shipping requirements.

Shipping Upgrade Offer

USPS Priority Mail 2-3 Day $10.00 for items under $100.00.

USPS Express Mail – Insured $50.00 1 business day. Overnight to most areas. Signature required

Our-14 day return policy gives you plenty of time to consider and evaluate your purchase. Please call or email for a return authorization number. No returns accepted on special or custom orders or merchandise altered in any way. Upon receiving your return, the item will be reviewed by Quality Control. Items showing signs of wear or those that have been altered or damaged in any way cannot be accepted for return. Packages that do not have a return authorization clearly marked on the outside, or are improperly packaged or uninsured will be refused.

To Prepare a Return

Call 360 707-5444 or email us at sales@warrenjeweleres.net

to receive a Return Authorization Code. Write this number on the exterior of your package and include it on the inside with a copy of your invoice.

Package Your Return

Include all pieces, sales receipt, warranties, and original boxes.

Insure Your Package

Less than $500.00: Package can be returned via any carrier of your choice. Insure the package and request a return receipt for confirmation that your shipment has reached us.

More than $500.00: Ship your package via US Postal Service Registered Mail or USPS Priority Mail, insured for the total value of the contents and request a return receipt for confirmation that your shipment has reached us.

You must follow these instructions exactly. Failure to do so will prevent the processing of your return. Warren Jewelers will not be responsible for loss or damage of return shipments.

Customize items may be delivered between 5 days and 4 weeks depending on your order. When you place your order you will receive a more precise time frame.

USPS First class mail 2-5 days

USPS Priority Mail 2-3 days

Yes.

Yes

Diamond grading is is an educated opinion, not an exact science.

You should never buy a diamond based on a certificate or grades alone. Two diamonds with the same grades could vary wildly in price and appearance. It is always best to compare diamonds on a side by side basis and what appeals to your eye, and budget.

The size and location of inclusions can greatly impact the price of a diamond. Flaws are natural but come in different shapes, sizes and color. A black flaw in a diamond can make that diamond less expensive than a white flaw.

The cut refers to the diamond's ability to reflect light and the shape is the appearance of the diamond. Most diamond shapes are round, square can be cushion, rectangular princess,emerald, radiant and asscher, heart-shaped, pear-shaped, oval, or marquise (pointed on both ends).

Diamonds are grade on a scale based on their color from the side of a diamond. The common GIA (Gemological Institute of America) scale most widely used is D (colorless) through Z (light color). All diamonds with the grades D-Z diamonds are considered white, even the brown and black ones although they contain varying degrees of color. True fancy colored diamonds such as yellows, pinks, and blues are graded on a separate color scale.

Diamond clarity is a grading system that involves evaluating the number, size, relief, nature, and position of a diamond's inclusions and blemishes.

Diamonds are sold by the carat (shown as ct.), which is actually a unit of weight, though most think of a carat in terms of size. 

Carat is a unit of weight by which we measure diamonds.  A jeweler will measure a diamond at 1.00 carats, or 100 points.  ¾ carat is .75 points, ½ carat is 50 points and ¼ carat is 25 points.  This allow for precise measurements of a diamond.

Karat is the measure of purity of gold.  Jewelry karat is a quantitive measurement for the amount of pure gold:

91.7% = 22 karat

75% = 18 karat

58.3% = 14 karat

41.7% = 10 karat

Work with one of our designers to put together a piece that fits your budget and lifestyle

January: Garnet

Symbolism: Protection, Warmth

Color: Deep Red

February: Amethyst

Symbolism: Wisdom, Sobriety

Color: Violet

March: Aquamarine

Symbolism: Serenity, Clarity

Color: Light Blue

April: Diamond

Symbolism: Strength, Eternal Love

Color: Clear/White

May: Emerald

Symbolism: Rebirth, Love

Color: Green

June: Pearl, Alexandrite

Symbolism: Purity (Pearl), Balance (Alexandrite)

Color: White or Cream (Pearl), Green or Red (Alexandrite)

July: Ruby

Symbolism: Vitality, Passion

Color: Deep Red

August: Peridot

Symbolism: Healing, Protection

Color: Light Green

September: Sapphire

Symbolism: Wisdom, Royalty

Color: Deep Blue

October: Opal, Tourmaline

Symbolism: Creativity (Opal), Healing (Tourmaline)

Color: Multicolored (Opal), Various (Tourmaline)

November: Topaz, Citrine

Symbolism: Joy (Topaz), Abundance (Citrine)

Color: Yellow to Orange (Topaz), Yellow (Citrine)

December: Turquoise, Tanzanite, Zircon

Symbolism: Good Fortune (Turquoise), Transformation (Tanzanite), Prosperity (Zircon)

Color: Blue (Turquoise), Deep Blue to Violet (Tanzanite), Various (Zircon)

A precious metal is a rare, naturally occurring metallic chemical with economic value.  Most common in jewelry is Gold, Silver, Platinum and Palladium

A wedding set typically is made up of two pieces.  The engagement ring and the wedding band.  The engagement ring is presented at the time of the engagement.  It is the more significant of the two pieces and worn during the engagement.  At the wedding ceremony the wedding bands are exchanged and put next to the engagement ring.  The wedding band is then put on the finger first so it is closest to the heart. The engagement ring follows and snugs next to it.  It is advisable to have the ring soldered or joined together in a permanent bond so that they do not rub or wear on each other and it is easier to put on and take off.